Underwear Subscription FAQs
Frequently Asked Questions – Underwear Subscription (Men)
Can I gift the undies to a loved one, a friend, next door neighbor or my-ex?
Absolutely! You have come to the right place. You can surprise anyone in your life with moJJa’s Undies Club. All you have to do is specify where and for whom to ship at checkout.
Can I include a special note if sending as a gift?
Yes, of course. Once you’ve subscribed, please send an email to mojjainfo@gmail.com with your personalized message. We will definitely include this in the first month’s package.
I am sending as a gift, can I notify the recipient?
Certainly! Click here to download a personalized gift certificate, which you can email the recipient.
Do I have to sign a subscription contract?
Nope, we are not a wireless company. You can simply choose to opt for one-time purchase.
Do I get funky socks each month?
Yes! All subscription plans includes a pair of funky sock.
If I subscribe for 3, 6 or 12 months, can I cancel my subscription?
Absolutely, you may cancel. But we do not know why anyone would want to! You can update your account settings by logging in to your account using your email address.
What is the composition of the underwear?
Depending on the underwear each month, the composition will vary. Ideally, the blend will be as follows:
- 95% combed cotton/modal
- 5% spandex/elastane
Rest assure, the quality of the underwear are from well trusted brands. Currently, we are working with myPakage, Sock It To Me and Happy Socks.
What kind of patterns can I expect?
We will surprise you with a funky pattern including polka dots, dinosaurs, fun print styles and much more. Either way, each month, you will be surprised with an awesome underwear package.
Do I get to pick my underwear?
Where would the surprise and fun be in that? We are confident that you will like the underwear we send.
What size are available?
Chart for men based on waist inches:
How much is shipping?
Shipping is included in all of our underwear subscription packages (Men) for Canadian and United States addresses. Really, it is! For International countries, a discounted flat rate of $4.95 will be added.
When can I expect the underwear?
Our shipment will go out mid-month from our location in Toronto, Ontario. If the first order is placed before the fifteenth of the month, expect to receive the underwear and socks in the same month. If the first order is placed after the fifteenth, you can either expect to receive later in the same month or early following month.
Where do you ship?
At the moment, shipping for moJJa's Undies Club is only available in Canada, United States and select International Countries (Australia, Denmark, France, Germany, India, Italy, Netherlands, Spain, Turkey and United Kingdom). We are always looking to expand our club outside of these regions, and when we do, we will let you know.
Can I contact someone with more questions?
Absolutely! Feel free to drop us an email at mojjainfo@gmail.com and we will be more than happy to assist you.
Frequently Asked Questions – Underwear Subscription (Women)
Can I gift the undies to a loved one, a friend, next door neighbor or my-ex?
Absolutely! You have come to the right place. You can surprise anyone in your life with moJJa’s Undies Club. All you have to do is specify where and for whom to ship at checkout.
Can I include a special note if sending as a gift?
Yes, of course. Once you’ve subscribed, please send an email to mojjainfo@gmail.com with your personalized message. We will definitely include this in the first month’s package.
Do I have to sign a subscription contract?
Nope, we are not a wireless company. You can simply choose to opt for one-time purchase.
If I subscribe for 3, 6 or 12 months, can I cancel my subscription?
Absolutely, you may cancel. But we do not know why anyone would want to! You can update your account settings by logging in to your account using your email address.
What is the composition of the panties?
The composition is 95% combed cotton/modal and 5% spandex/elastane
Rest assure, the quality of the panties are from well trusted brands. Currently, we are working with Sock It To Me
What kind of patterns can I expect?
Each month, you will receive funky patterns such as polka dots, flamingos, unicorns, deers and much more. Either way, each month, you will be surprised with an awesome panty package.
Do I get to pick my underwear?
Where would the surprise and fun be in that? We are confident that you will like the underwear we send.
What size are available?
Chart for women:
How much is shipping?
Shipping to Canada and United States is a discounted flat rate of $1.95 and for International countries a discounted flat rate of $4.95.
When can I expect the underwear?
Our shipment will go out mid-month from our location in Toronto, Ontario. If the first order is placed before the fifteenth of the month, expect to receive the underwear in the same month. If the first order is placed after the fifteenth, you can either expect to receive later in the same month or early following month.
Where do you ship?
At the moment, shipping for moJJa's Undies Club is only available in Canada, United States and select International Countries (Australia, Denmark, France, Germany, India, Italy, Netherlands, Spain, Turkey and United Kingdom). We are always looking to expand our club outside of these regions, and when we do, we will let you know.
Can I contact someone with more questions?
Absolutely! Feel free to drop us an email at mojjainfo@gmail.com and we will be more than happy to assist you.
